Return Policy

We want you to be fully satisfied with your purchase. If you’re not happy with your item, you can return it under the following conditions:

Return Window: You may return most new, unused items within 30 days of delivery for a full refund.

Condition of Items: Products must be returned in their original condition and packaging. Items that are damaged, used, or not in their original packaging may not be eligible for a refund.

Sale Items: Please note that sale items are final sale and cannot be returned or refunded. Same applies for the customized items.

Exchanges: We do not offer exchanges. If you need a different item, please return your original purchase and place a new order.

How to Return: To initiate a return, please contact our customer service team at [suedefringejackets@gmail.com]. We will provide you with a return authorization and detailed instructions.

Refunds: Refunds will be issued to your original payment method within 5–7 business days after we receive and inspect your returned item.

Return Shipping:

If the return is due to our error (you received an incorrect or defective item), we will cover return shipping costs.

For all other returns, shipping costs are the responsibility of the customer.

If you have any questions, feel free to reach out to our support team.