Returns Policy
We want you to be fully satisfied with your purchase. If you’re not happy with your item, you can return it under the following conditions:
Return Window: You may return most new, unused items within 30 days of delivery for a full refund.
Condition of Items: Products must be returned in their original condition and packaging. Items that are damaged, used, or not in their original packaging may not be eligible for a refund.
Sale Items: Please note that sale items are final sale and cannot be returned or refunded. Same applies for the customized items.
Exchanges: We do not offer exchanges. If you need a different item, please return your original purchase and place a new order.
How to Return: To initiate a return, please contact our customer service team at [[email protected]]. We will provide you with a return authorization and detailed instructions.
Refunds: Refunds will be issued to your original payment method within 5–7 business days after we receive and inspect your returned item.
Return Shipping:
- If the return is due to our error (you received an incorrect or defective item), we will cover return shipping costs.
- For all other returns, shipping costs are the responsibility of the customer.
If you have any questions, feel free to reach out to our support team.